Chelsea manager Roberto Di Matteo admitted John Terry had tarnished the image of the club but refused to confirm whether he remains captain.
Terry was banned for four matches and fined £220,000 ($341,000) after an independent
The former England defender accepted the sanction and issued an apology for the language he used in the match at Loftus Road on
Chelsea has also taken internal disciplinary action against Terry, which is understood to have been a fine, but the details are being kept confidential.
Terry is understood to have been told he will continue as Chelsea captain - but
"It has certainly put a cloud over the image of the club,"
"We have done many good things as well and it is a shame we cannot talk more about football, which is our priority.
"We do not discuss publicly the disciplinary matters we take against our players. They remain confidential. You will have to wait and see (whether he is captain).
"They are internal matters, the action we take against our players and we are not going to discuss it."
Terry's English Premier League ban begins when Chelsea faces Tottenham Hotspur, but he is available for the UEFA Champions League game against Shakhtar Donetsk on Tuesday (Wednesday morning AEDT).
Asked whether it was suitable for Terry to remain captain in the circumstances,
"He has realised that on that day he fell below his standards and the club's standards. For that he has received a ban and a fine and more action from the club.
"He is being punished for what he has said. We have all made mistakes in our life before."
Chelsea has come under fire from Lord
The club has also been accused of double standards after a supporter was banned from
"Every situation is dealt with according to the circumstances," the spokesman said.
"People have highlighted a particular case of a supporter who is getting a lifetime ban for racist abuse of Didier Drogba.
"He received the lifetime ban because he was successfully prosecuted in court as a result of a criminal prosecution.
"Similarly with staff members, Chelsea's policy is they would go through a disciplinary process on a case-by-case basis.
"We recognise and appreciate people will want to know (details of the disciplinary action against Terry).
"But it is our right as an organisation with the disciplinary process we have, it is a personnel matter, it is a HR (human resources) matter, and many organisations deal with it in the same way and we feel that dealing with it as a confidential matter is the way we should continue to go forward."
Terry, 31, was cleared of a racially-aggravated public order offence at Westminster Magistrates' Court in July.
"We encourage players to use social media, obviously within the boundaries and within the responsibilities that brings,"
"He (Cole) is getting fined by the FA. There is a disciplinary process against Ashley as well from the club."
"We strongly support the Kick It Out campaign. All our players are very supportive of that. Every player will wear it," said
"It (racism) is a wider problem than just football, it is a society problem we are discussing and we all need to do more to respect each other and to educate everyone to respect other ethnic groups.
"It is a problem not just for football but for society."
Asked whether he feels UEFA is doing enough to stamp out racism in football, in the wake of the Serbia v England Under-21 match,
"We are all trying to do our duties to educate and eradicate these problems. It is not just a football issue."
"You hurt people when you fine them. It is a deeper issue. I am not sure with a fine you are going to eradicate their behaviour,"
English Premier League
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